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KARTTRAK CROMER

FREQUENTLY ASKED QUESTIONS

1) What happens if it rains?
We supply shower suits and try to give all drivers some wet weather karting tuition, we do advise bringing a spare change of clothes though. The circuit does occasionally become unusable if we have heavy rain for several hours. Events are subject to re-booking.

2) Are the karts even? I want the fastest one.
The karts are as even as possible and are tested regularly for speed. They all have their own characteristics, even from brand new they are slightly different. But the marshals are always looking for problems with the karts and will often swap your kart if they think something is not quite right.

2) Do I need to book? and how do I do it? and how far in advance do I need to book
it's always recommended to book as we do get very busy. To book give us a call tell us how many and the type of drivers you would like to bring (Look on the about us section click on "our karts") and how many sessions you would like. If the total comes to over £100 we may ask for a 20% deposit. How far in advance do you need to book? well that really depends on the day you want to come and if anyone else has booked the time you want! some days get full months in advance other days we have plenty of track time.

2) How does it work?
all our practice sessions are 15 mins long with 5 mins driver changeover time so we have a session start on the hour 20 mins past the hour and 40 mins past the hour all day unless there is a private session booked. Drivers need to be on site at least 45 mins before the track start time and we recommend going on the track every other session 

4) Are the karts restricted?
No. We gear the karts so that better drivers can just about hit the redline on the faster sections of the circuit. It’s up to you to get them there!

5) I have been before, why do I have to watch the safety brief again?
If you bring your telemetry from your previous session and it is within 6 weeks you can skip it (you also get an additional 10% discount)

6) what days are peak and off peak?
all weekends and school holidays are peak

7) Can I use my own helmet, gloves, race suit?
Yes, we actually encourage this. Helmets must be full face; Moto-x lids are also allowed provided you are using a visor or goggles. Boiler suits are also allowed provided there are no loose parts that could get caught in the workings of the kart.

8) Why do we have to get there 45 minutes before our track start time?
We require drivers to be here early so that we have enough time to get everybody changed, safety briefed, helmets sized up correctly and all paid up before you go on to the circuit. There is normally around 10 minutes extra so that people can go back to the car, go to the toilet, have a drink, check lap records, check fastest times of the day or ask any questions concerning their session. This also gives drivers enough time to observe the drivers on the session prior to theirs, picking up tips and taking note of things like the pit lane entrance. Our session times can also fluctuate a bit dependant on if we are held up for any reason (big crashes, rebuilding tyre walls, sessions ended due to groups ignoring circuit rules, etc.)

9) What do I need to wear? 
sensible shoes, no high heels or open toes

10) Why cant i go on the circuit with my 5-7 year old?
Bambino karts are much lighter and slower than the other sizes of karts. If there were to be an accident, the smaller driver would always come out worst. It’s also an insurance requirement.

11) Do you have a twin seater kart?
No. We have used them in the past and found them to be impractical for our circuit.

12) What happens if we arrive late?
This really depends on the day of your event. If there is space on the track after your event then this shouldn’t be a problem, provided we are operating within our opening time restrictions. Weekends however are very often fully booked. If you don’t turn up on time we may have to change your event or cancel it completely (there is a charge for this). If you have one of those friends who is always late, just tell them an earlier time to arrive. We cannot get started on some of our events until your entire party have arrived and are ready to go. Please just turn up on time!

13) Can we bring our own food?
No, We now have an on-site cafeteria selling hot or cold food and drinks. Food and drink not purchased on the premesis cannot be consumed on the premesis. (birthday cakes are exempt).

14) Do you have weight restrictions?
Yes, we recommend drivers over 20 stone do not use our karts.

15) Our child is 8 but under the minimum height requirement. Can he still kart?
Possibly. We do have a smaller cadet kart but it really depends on the driver’s leg reach. We always recommend bringing drivers along to be sure before an event.

16) Why cant under 16’s join in on race events?
We need to make sure all drivers are using our adult-sized karts to keep things even. There are also a lot of circuit safety rules and race rules to adhere to. We often found inexperienced, younger drivers struggle with all the safety and race rules laid out. If you would like your child to take part in grand prix style events, we suggest enrolling in our youth club where we will teach drivers to race safely against other drivers of similar age.

17) Can I wear my glasses under the helmet?
Yes.

18) Can i have a job?
If your brilliant and we have a vacancy, then yeah why not

19) Our child is very nervous but wants to try karting. Can we have the track to ourselves?
We can suggest good times to come when there is less chance of other people using the circuit. However, the only time we can guarantee the circuit to yourself is with exclusive hire.

20) Our child wants to join youth club. Why do they have to pass an induction? He was only there a few days ago.
Our youth club is very popular. We run higher safety rules for youth clubs as there are often more karts on the circuit than on normal practice sessions. We therefore have to add a few extra bits to that to ensure the child in question knows the site well (names of corners) etc. Drivers need to be able to take instruction and apply it to the race track. They need to be within a certain lap time (track conditions vary) - if we have 12 drivers all doing approx. 37 second lap times and 1 driver is doing a 55 second lap, that driver can become a hazard and may be daunted by this knowledge. We also find that having some 1 on 1 time with one of our instructors helps to familiarise drivers with all the above elements. Inductions cost no more than the normal 30 minute practice time (there is no additional charge for inductions). We want all drivers attending to be as fast as possible without compromising safety.

21) Do you have WiFi?
Yup! And its free!
 

22) Can I bring my dog?
yes as long as we are allowed to come say hello!